TORIEX PRIVACY POLICY
Last Updated: [DATE]
INTRODUCTION
Toriex ("Toriex", "we", "our", or "us") provides software, mobile applications, websites, point-of-sale systems, kitchen display systems, online ordering platforms, customer loyalty systems, inventory management tools, reporting systems, and related services for restaurants, hospitality businesses, and other commercial users.
This Privacy Policy explains how we collect, use, store, process, disclose, and protect information when you use Toriex websites, mobile applications, software platforms, and related services.
By using our services, you agree to this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following information:
Personal Information
• Full name
• Email address
• Phone number
• Business name
• Restaurant name
• User account details
• Job title or role
• Billing information
• Customer support communications
Business Information
• Store information
• Restaurant settings
• Menu data
• Product information
• Inventory information
• Sales information
• Reporting data
• Employee records entered by the business
Customer Information
Businesses using Toriex may collect information from their customers including:
• Names
• Phone numbers
• Email addresses
• Order history
• Delivery information
• Loyalty and rewards information
Device Information
• Device type
• Operating system
• Browser information
• IP address
• Device identifiers
• App version
• Crash logs
• Diagnostic information
Usage Information
• Login activity
• App interactions
• Orders processed
• Kitchen workflow activity
• Inventory updates
• Feature usage
• System performance information
HOW WE USE INFORMATION
We use collected information to:
• Operate our services
• Process and manage orders
• Provide customer support
• Authenticate users
• Manage restaurant operations
• Improve platform performance
• Develop new features
• Prevent fraud and abuse
• Monitor security
• Generate reports and analytics
• Communicate important service updates
• Comply with legal obligations
COOKIES AND TRACKING TECHNOLOGIES
Toriex may use cookies, analytics tools, log files, and similar technologies to:
• Improve user experience
• Remember preferences
• Monitor performance
• Analyse traffic
• Detect security threats
Users may disable cookies through their browser settings, although some features may not function correctly.
THIRD-PARTY SERVICES
Toriex may use third-party providers including:
• Cloud hosting providers
• Payment processors
• Analytics providers
• Notification services
• Mapping and location services
• Customer support tools
• Security and fraud prevention services
These providers may access information only as necessary to perform services on our behalf.
PAYMENT PROCESSING
Toriex does not store complete credit card information.
Payments may be processed through approved third-party payment providers. Users should review the privacy policies of those providers separately.
DATA SECURITY
Toriex implements commercially reasonable security measures designed to protect information from:
• Unauthorized access
• Disclosure
• Alteration
• Destruction
• Misuse
Security measures may include:
• Encryption
• Secure servers
• Access controls
• Authentication systems
• Activity monitoring
• Regular software updates
No system can guarantee absolute security.
DATA RETENTION
Information may be retained:
• For as long as accounts remain active
• To provide ongoing services
• To comply with legal obligations
• To resolve disputes
• To enforce agreements
Data may be securely deleted when no longer required.
USER RESPONSIBILITIES
Businesses using Toriex are responsible for:
• Obtaining customer consent where required
• Maintaining lawful data collection practices
• Protecting account credentials
• Complying with local privacy laws
EMPLOYEE ACCESS
Authorized business administrators may access information entered into their own accounts, including employee records, sales data, inventory records, operational reports, and customer information associated with their business.
MOBILE APPLICATIONS
Toriex mobile applications may request access to:
• Camera
• Storage
• Notifications
• Internet connectivity
• Location services (if enabled)
Permissions are used only for application functionality.
MARKETING COMMUNICATIONS
Users may receive:
• Account notifications
• Security alerts
• Service announcements
• Product updates
Users may opt out of marketing communications where permitted by law.
CHILDREN'S PRIVACY
Toriex services are intended for business users and adults.
We do not knowingly collect personal information from children under 13 years of age.
INTERNATIONAL DATA TRANSFERS
Information may be processed and stored in countries outside the user's jurisdiction where our service providers operate.
By using Toriex services, users consent to such transfers where legally permitted.
DISCLAIMERS
Toriex provides software services on an "as available" basis.
While we take reasonable measures to protect information, we do not guarantee uninterrupted service, absolute security, or error-free operation.
CHANGES TO THIS POLICY
We may update this Privacy Policy at any time.
Changes become effective when published on our website or within our applications.
Continued use of the services constitutes acceptance of the updated Privacy Policy.
CONTACT INFORMATION
Toriex
Website: https://www.toriex.com
Email: support@toriex.com
For privacy-related questions, requests, or concerns, please contact us using the details above.